Returns & Exchanges
We want you to be completely satisfied with your skincare journey; if a product isn't right for you, we offer a 30-day return window for items in their original condition. Please ensure all returns are authorized through our portal to ensure a smooth and timely refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely package the products in their original packaging to prevent damage during transit, including the provided return authorization slip.
- 3.Ship the Package
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.